Privacy Policy
KIN Brazilian Jiu Jitsu ("KIN", "we", "us") explains here how we collect, use, and protect personal information when you use our website and chat assistant. This summary is written for visitors; your counsel should review it before production reliance.
Who we are
KIN Brazilian Jiu Jitsu operates this marketing website for our academy in Edmonton, Alberta. For privacy questions or requests, contact info@kinbjj.com.
Chat and AI assistant
Our chat assistant helps answer questions about programs, schedules, first visits, and trial or callback requests. When you use it, we may collect:
- Messages you send and assistant replies
- A session cookie that keeps the conversation working
- Contact details you provide for callbacks or trial requests (name, phone, email)
- Bot-abuse signals from Cloudflare Turnstile on your first chat message when verification is enabled
When Turnstile runs, Cloudflare may process data such as your IP address and device signals to distinguish legitimate visitors from bots. See Cloudflare's privacy policy. After you pass the check, we store a short-lived verification cookie for about 24 hours so you are not asked to complete Turnstile on every message in the same browser.
Purposes: answer your questions, help you choose a class, route callback or trial requests to our team, and protect the service from abuse.
Retention: chat transcripts are stored for about 48 hours, then deleted when the session expires or on a scheduled purge. Lead requests are emailed to info@kinbjj.com with subject lines starting with [KIN Chat · Trial] or [KIN Chat · Callback] so our team can filter them in the inbox.
Service providers: we use OpenAI to power assistant replies and related processing (including history compaction when sessions are long). See OpenAI API data usage. We use Cloudflare Turnstile for first-message abuse verification. Lead and privacy-request notifications are sent through our email provider to info@kinbjj.com. Content may be processed outside Canada.
You must accept the in-chat notice before sending messages. That same notice covers sharing contact details with our team when you request a callback or trial class.
Your rights
Under Canadian privacy law, you may request access to, correction of, or deletion of personal information we hold about you. To clear an active chat session in the widget, use Clear my chat. For other requests, use the form below or email info@kinbjj.com. You may also contact the Office of the Privacy Commissioner of Canada if you believe your concern is unresolved.
Updates
We may update this policy from time to time. Material changes to chat processing will be reflected in the in-chat notice version and this page.